Privacy Policy

At hanker.life, your privacy matters. This policy explains what information we collect, how we use it, your rights under UK GDPR and Data Protection Act 2018, and how we protect your data.

1. Data Controller Information

Data Controller: Mikolaj Tarwid (trading as hanker.life)
Contact Email: mick@hanker.life
Location: United Kingdom

2. Information We Collect

2.1 Information You Provide Directly

• Email Address & Name: When you subscribe to our newsletter, challenges, or book sessions
• Communication Data: Any messages you send us via email, social media, or contact forms
• Booking Information: If you book a session via Calendly (name, email, time preferences, any questionnaire responses)
• Payment Information: Processed securely through third-party payment processors (we do not store payment card details)

2.2 Automatically Collected Information

• Analytics Data: Basic website usage data including pages visited, time on site, referral sources (collected via privacy-focused analytics)
• Technical Data: Browser type, device type, operating system, IP address (anonymized)
• Cookies: Essential cookies for site functionality. See our Cookie Policy below.

3. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Consent: When you subscribe to newsletters or challenges (Article 6(1)(a))
• Contract Performance: When you book paid services (Article 6(1)(b))
• Legitimate Interests: To improve our website and services, respond to inquiries (Article 6(1)(f))
• Legal Obligation: To comply with UK tax and financial regulations (Article 6(1)(c))

4. How We Use Your Information

We use your information to:

• Send you the newsletter, challenges, and resources you signed up for
• Provide paid services you've purchased (breakthrough sessions, future products)
• Respond to your questions and messages
• Improve the website and content based on usage patterns
• Send important updates about services or changes to policies
• Comply with legal obligations (tax, accounting)

We will never:

• Sell your data to third parties
• Spam you with unwanted emails
• Share your information without your consent (except as required by law or as disclosed in this policy)
• Use your data for automated decision-making or profiling

5. Third-Party Services & Data Sharing

We use the following trusted services that may process your data:

5.1 Email Marketing

• ConvertKit (Kit): Email newsletters and challenge delivery. Privacy Policy

5.2 Scheduling & Bookings

• Calendly: For booking breakthrough sessions. Privacy Policy

5.3 Payment Processing

• Stripe/PayPal: Secure payment processing (future implementation). We do not store card details.

5.4 Analytics

• Privacy-focused Analytics: Anonymized website usage data. No personal tracking or cookies used.

5.5 Hosting & Infrastructure

• Netlify/Similar Providers: Website hosting with standard security measures.

Data Transfers: Some service providers may be based outside the UK. We ensure appropriate safeguards are in place (Standard Contractual Clauses, adequacy decisions) to protect your data.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

• Newsletter Subscribers: Until you unsubscribe
• Customer Data (paid services): 7 years for UK tax/accounting requirements
• Analytics Data: Anonymized after 26 months
• Email Correspondence: 3 years or until deletion requested

7. Your Rights (UK GDPR & DPA 2018)

You have the following rights regarding your personal data:

• Right of Access: Request a copy of your data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data
• Right to Restriction: Request limitation of processing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time (unsubscribe from emails, cancel services)
• Right to Lodge a Complaint: Contact the ICO (Information Commissioner's Office) if you believe your rights have been violated

To exercise your rights: Email mick@hanker.life. We will respond within 30 days.

8. Data Security

We take security seriously and implement industry-standard practices:

• SSL/TLS encryption for data transmission
• Secure third-party services with strong privacy policies
• Regular security reviews and updates
• Limited access to personal data (only necessary personnel)
• Strong password policies and two-factor authentication

However, no system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Cookies Policy

We use minimal cookies on this site:

• Essential Cookies: Necessary for site functionality (session management, security)
• Analytics Cookies: Privacy-friendly, anonymized usage tracking (no personal data collected)

We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect site functionality.

10. Children's Privacy

hanker.life is not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided us with information, contact us immediately at mick@hanker.life and we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, services, or legal requirements. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email to subscribers.

Continued use of the site after changes constitutes acceptance of the updated policy.

12. International Data Transfers

If you are outside the UK, please note that your data may be transferred to and processed in the UK and other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR and international data protection standards.

13. Contact Information

Questions, concerns, or requests regarding this privacy policy or your personal data?

• Email: mick@hanker.life
• X (Twitter): @HankerLife

14. Complaints to the ICO

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO):

• Website: https://ico.org.uk
• Phone: 0303 123 1113
• Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

This policy is written in plain English because legal jargon is exhausting. If something's unclear, just ask.